Cookie Policy

Last updated: December 2025

Contents

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

Similar technologies include:

  • Local Storage: Data stored in your browser that persists even after you close it
  • Session Storage: Data that is cleared when you close your browser
  • Pixels: Small images that help track user behavior

2. How We Use Cookies

ProprHome uses cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve our services based on usage patterns
  • Provide personalized property recommendations
  • Measure the effectiveness of our marketing
  • Ensure security and prevent fraud

3. Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Cookie Purpose Duration
session_id Maintains your logged-in session Session
csrf_token Security - prevents cross-site request forgery Session
cookie_consent Remembers your cookie preferences 1 year

Functional Cookies

Enable enhanced functionality and personalization.

Cookie Purpose Duration
user_preferences Stores your display and search preferences 1 year
recent_searches Remembers your recent property searches 30 days
language Stores your language preference 1 year

Analytics Cookies

Help us understand how visitors interact with our website.

Cookie Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

Marketing Cookies

Used to track visitors across websites for advertising purposes.

Cookie Purpose Duration
_fbp Facebook - tracks visits across websites 3 months
_gcl_au Google Ads - conversion tracking 3 months

4. Third-Party Cookies

We use services from third parties that may set their own cookies:

  • Stripe: For secure payment processing
  • Google Analytics: For website analytics
  • Facebook: For social features and advertising
  • Intercom: For customer support chat

These third parties have their own privacy and cookie policies. We encourage you to review them.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies entirely
  • Delete all cookies when you close your browser

Browser-Specific Instructions

Opt-Out Tools

Note: Blocking certain cookies may impact your experience on our platform and limit functionality.

6. Policy Updates

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

We recommend checking this page periodically for any changes.

7. Contact Us

If you have questions about our use of cookies, please contact us:

ProprHome
Email: privacy@proprhome.com
Lisbon, Portugal